Monday - Friday 9:00 AM - 5:30 PM

Saturday 9:00 AM - 1:00 PM

Closed on July 4th

1-877-992-2848

[email protected]

7515 S Main St #120

Houston, TX 77030

Frequently Asked Questions

Below are some of the most frequently asked questions we receive. If you do not see an answer to one of your questions, please feel free to contact us by phone or email on our contact form page.

  • Will my insurance cover my treatment fees? How long does it take to find out?

    Although we accept all major insurance providers, it still depends on your insurance policy.

    It usually takes 24-48 hours to verify your insurance coverage. This highly detailed verification includes eligibility, co-pay, co-insurance, annual allowance, etc. Our staff will reach back to you, by phone or email, with your result.

    Due to the length of time required to verify your insurance coverage, we recommend booking your appointment 2 days after submitting your insurance information by phone or through our website.

  • Does ACU4U accept walk ins?

    We do accept walk-ins. However, we highly recommend scheduling your appointment at least 2 days ahead so there’s ample time for us to verify your insurance coverage as acupuncture coverage verification can take about 24-48 hours.

  • What to expect when coming to ACU4U?

    Generally, it is the same as a regular visit at a Western medical clinic. You will be asked to provide your personal and medical information. There are two unique evaluations that your practitioner will perform when making a comprehensive diagnosis: pulse-examination and tongue-inspection.  These two check-ups are not invasive and will take a very short time to finish. Most importantly, you will be asked some questions about your bowel movement, the nature of your drops, urination as well as menses quality for females. In Chinese Medicine this information is crucial for the assessment of your body's environment.

  • What should I bring/prepare for my treatment at ACU4U?

    We recommend bringing your medical records, medications and test results, as they can greatly help our practitioners in linking your ailments to the TCM diagnosis.


    Please wear loose clothing so that sleeves can be rolled up above the elbows and pant legs can be pulled up above the knees during your treatment.

  • Anything I should avoid before my treatment?

    Avoid brushing your tongue before your treatment. Tongue-evaluation is one of the major diagnostic tools of Chinese medicine, the other being pulse-taking. The tongue’s natural coating is a big part of the inner environment of your body. The coating and features of the tongue is a statement that the body is attempting to tell.


    Avoid alcohol, coffee, or any kind of stimulant before your treatment. Anything that alters the inner environment of the body alters the diagnosis, and hence alters the treatment. If you’ve taken such stimulants before your treatment, please notify your practitioner during your evaluation to avoid potential misinterpretation of your physical condition.


    Avoid arriving at your treatment on an empty stomach.  Acupuncture treatment tends to move the body Qi. Receiving acupuncture on a low sugar level may lead to lightheadedness, dizziness or even fainting.  A full meal is not necessary, just a snack can give enough energy to the body.


    Please turn off your cell phone during your treatment. In order to provide the best care possible, we ask that cell phones be turned off to avoid interruptions.

  • What should I do after I had my acupuncture treatment?

    Drink plenty of water and get a good night’s rest if possible. Nothing is prohibited but please avoid strenuous activities and alcohol, as they can negate the benefits of the treatment.  

  • How does Chinese medicine work?

    Developed in China for more than 3,000 years, Chinese Medicine (or often referred as Traditional Chinese Medicine, TCM), works by finding the “imbalance” of the body and treating this imbalance for its short-term or long-term purpose. TCM uses a very different way to approach human health compared to western medicine. For more information, we recommend reading a wonderful study of TCM by the World Health Organization.

  • How Does Acupuncture work?

    Acupuncture is a method that uses stainless steel filiform needles that are inserted into certain points on the body to stimulate Qi (energy) and blood promoting micro-circulation. The overall well-being of a body depends on the quality of Qi and blood. The flow of Qi through pathways in the human body are called meridians. Through these meridians, acupuncture has physiological effects on the body. To Read more about acupuncture, click here.

  • Does Acupuncture hurt?

    Generally, no. Some people may feel a slight itchiness, warmth, pressure, and/or soreness over the needling sites. To the most sensitive patient, the needling may have a feeling of a prick, but not something significant. Acupuncture is to treat pain, not to cause pain.

  • What is the size of an acupuncture needle?

    Acupuncture needles are extremely thin with an average thickness of about 0.2 mm. This is 1/11th the size of a regular medical syringe.

  • Does acupuncture have any side effects?

    One of the greatest advantages of acupuncture is that there are very few, if any, side effects after a treatment. As stated by the World Health Organization, acupuncture is considered a very safe practice. Acupuncture rarely causes damage if performed by licensed practitioners.

  • How long does an average treatment session take?

    For a new patient, it generally takes 60-90 minutes to finish. For follow up treatments of an established patient, it generally takes 45-60 minutes to finish. For our ‘Stress Relief Clinic’, the session is about 30 minutes. Treatment time may vary depending on the situation and condition of the patient, but a longer treatment session doesn’t exactly mean a better outcome.

  • How many treatments will I need?

    It depends on the situation such as the state of the illness, patient’s constitution, body’s reaction to the treatment, and etc.  As a rule of thumb, acute disorders require fewer treatments, while chronic disorders require more. Some patients see the results in as little as one or two treatments.

    Chinese medicine is an individualized medicine in that our practitioner will construct an individualized treatment plan for you with estimated number and frequency of treatments.

  • Is Acupuncture a quick fix?

    Yes and no, as it depends on the situation. For instance, acupuncture treatment on migraines often produces immediate results whereas acupuncture treatments on other chronic diseases may take more time.

  • Will acupuncture interfere with my current medications?

    Acupuncture will not interact or interfere with any type of medications. However, as the treatments progress, patients may find that they no longer require the same medication dose.  It is important that you work with your doctor to adjust your prescriptions accordingly.

  • Are Chinese medicine diagnosis the same as diagnosis from Western medicine?

    No. TCM is a completely different medical system and so the diagnosis is completely different.